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Account Manager


Account Manager Location: Derby Salary: DOE Company: A leading large format and signage company. Role: Responsible for managing account and/or projects from initial concept to completion - through design process to production whilst ensuring an exceptional client service. * Serves as the main day-to-day contact projects for clients, suppliers, external partners, and the account team * Project Management of Artwork requirements, ensuring all key dates in the project critical path are met and that the client and * Participate in meetings with existing clients and internal teams * Answering client queries/ dealing with issues/ managing client expectations * Liaising directly with suppliers and printers to ensure the artwork production process runs smoothly and their considerations and feedback are acknowledged and actioned as appropriate. * Ensures high quality standards in all client deliverables * Coordinate client-specific projects throughout the lifecycle * Managing creative projects from initial concept to completion, on time and budget * Creating job briefs and booking in jobs * Dealing with client queries and complaints whilst project managing ongoing projects * Visiting clients on and off site Requirements: * Experience working within the print industry – signage / graphics / large format * Experience within creative design and roll out (preferable) * Hold excellent customer service / account management experience * Experience working within a design agency background and/or creative design * A professional and approachable manner * Client driven with the ability to anticipate the customer needs * A high level of attention to detail and a passion for quality, you will take pride in your work to ensure that consistently high standards are achieved and maintained * Confidence in your own ability and be able to communicate effectively at all levels * Thrive under pressure during peak periods of work Apply Account Manager / Project Manager / Customer Service / Customer Service Representative / CSR / Senior Account Manager / Senior Project Manager / Senior Customer Service Representative / Senior CSR / Packaging / Print / Labels / Creative / Design / Graphic Adaptation / Creative Account Manager / CAM / Large Format / POS / Large Format Print / Point of Sale

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