Competitive Salary & Discretionary Performance Bonus & Company Car Plan/Cash Allowance & Holidays (Buy, Sell and Accrual Scheme) & Company Pension & Private Healthcare & Life Assurance & Benefits
With lots of exciting plans in the pipeline, there’s never been a better time to join Avant Homes, let us tell you why…
Avant Homes is a housebuilder operating in Scotland, the North East of England, across Yorkshire and the East and West Midlands, with eight regional offices employing over 600 people.
We have ambitious growth plans and are looking for passionate individuals to help us achieve them. Our mission is to provide affordable yet aspirational homes to our communities, ensuring that new homes are accessible and attainable for all with a product suitable for everyone.
Avant Homes are proud to employ local people across our developments and within our regional offices, teamwork is key to everything that we do.
We are looking for people who want to be a part of something special, so why not start the foundations and build your career with us today?
Due to continued success, we have an exciting opportunity for a Customer Liaison Manager to join our Central Customer Service team covering the following areas;
There will also be a requirement to attend our regional head office in Barlborough, Chesterfield on a weekly basis.
The Role
Are you a customer service focused individual? Do you take pride in building relationships and providing an excellent customer experience?
If the answer is yes, then look no further, your next career could be with us!
Joining our team as our Customer Liaison Manager, you will be our customers’ key point of contact from the moment they are introduced to their home onwards, managing the customer relationship, ensuring quick and effective resolutions to defects in order to meet and exceed our customers’ expectations.
This is an exciting opportunity for an individual who has a keen focus on face-to-face customer service and experience with a keen eye for problem solving, strong organisational skills and the ability to communicate at all levels.
Key duties and requirements
You will also be responsible for but not limited to;
Who are we looking for?
To be successful as our Customer Liaison Manager, experience of working within a similar role for a housebuilder, housing association or local authority is essential along with some knowledge of new build construction.
You will also need to be highly organised and possess the following;
What will you get in return?
If this sounds like you, join us and be a part of Avant’s future success!
*As this role requires entry to customers' homes, a basic level DBS (Disclosure Barring Service) check will be required if successful as a condition of employment*