Contract Support Administrators

We represent several large prestigious building services and FM clients nationally and we currently have opportunities for several Contract Support Administrators in the London area and are looking to recruit on their behalf for experienced Contract Support Administrators who will provide support for highly prestigious contracts. All these roles are permanent, all Monday – Friday 40.00 hours per week, salaries range from £30 - £35k DOE Main duties of the role To provide high quality, professional compliance administrative support to the business. To work alongside the Operations and Finance Support teams to maintain administrative systems, ensuring compliance with legislation and company procedures.   Main Duties & Responsibilities: • Take responsibility for Compliance administration duties • Daily monitoring of PPM completion in line with the planners and ensure SLAs and KPIs are met. • Produce, weekly and monthly reports on any outstanding PPM’s Statutory and Non-Statutory. • Plan engineer’s PPM jobs, booking engineers onto site by liaising with Customers and assign on in house system • Assign specialist subcontractors and provide confirmation of their attendance to site. • Ensure the relevant statutory certificates are received, checked for accuracy and the customers systems are updated and document loaded and processes followed. • Responsible for liaising with the Sub Contractors to ensure their PPMs are completed by due dates and the certification is received within SLA. • Issue annual purchase orders to the Sub Contractors for specialist PPMs. • Ensure annual Subcontract Insurance Policy, Health & Safety/Environmental Policies are updated annually • Ensure that Subcontract PPM Risk and Method statements are reviewed and signed annually • Review Subcontract Periodical Planners for accuracy and amend where necessary. • Work closely with the customers to achieve KPI levels on compliance. • Liaise with the Contract Managers and Engineers to ensure any issues are resolved and we are compliant. • Deal with any failures on the certificates ensuring remedial works are arranged and quotes obtained to resolve the issues. • Cover for the helpdesk calls and respond to general queries in a timely manner • Monitor in house e-mails and system to ensure all reactive calls are responded to and attended within the SLA • Ensure in house systems are updated in a timely manner providing updates on the jobs until completion • Keep to customer updated on all reactive calls until completion • Provide administrative cover during absences and break periods • Ensure customer satisfaction is high • Attend weekly and monthly meetings when required with the Contract Manager and PPM compliance to ensure all jobs are being completed efficiently. • Prepare Quotations in line with SLA agreement for breakdowns/ Extra works and Projects • Place Orders to Suppliers/Subcontractors for PPM activity/Breakdowns/Extra works and Project works • Manage Works In progress (WIP) in a timely manner and liaise with Finance team Person Specification: Essential • Experience of working in an FM administration environment • Worked in a fast-paced team with the ability to remain calm under pressure • Outstanding communication skills both internal and external • Excellent attention to detail • A proactive/can do attitude to work • The ability to work on own initiative and take full ownership of role • The ability to follow process CAFM experience   If you are interested then please click the APPLY button now PRS are a leading specialist recruitment and search & selection consultancy within the Building Services, FM and Support Sectors. Please note if you have not heard from us within 5 days, then your application has not been successful. PRS is an equal opportunities employer.  IND1