Job 1000 van 1000

Location

Birmingham
West Midlands
United Kingdom

Date Published:

2024-04-28

Online to:

2024-06-27
Pound 35000.00 Annum

2nd Line Support Engineer

CV-Library
West Midlands
IT
2 weeks ago

Are you looking for a new exciting opportunity working as a 2nd Line Support Engineer to be based in Birmingham? Main Duties of the Role * Providing remote and onsite support via the phone and emails * Creating & distributing tickets * Fault diagnosis & resolution * Escalating tickets where required * Opportunity to lead projects Your Skills and Experience * Experience within a similar position, ideally within a MSP * Excellent communication skills, both written and verbal * Experience of Office 365, Azure, Active Directory, Windows Desktop & Server * UK Driving License essential Salary * £27,000-£35,000 per annum, depending on experience

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