Service Co-ordinator

Job Title - Service Coordinator Location - Hatfield - 3 days office and 2 days working from home Temp 6 months then permanent Salary - £26,000 - £30,000 per annum plus plenty of benefits and career progression Immediate Start 37 hour week - Monday - Friday The Field Services Coordinator/Planner is responsible for planning the execution of Field Services operations at customer sites.  This role requires great attention to detail in order to make sure that all parts, tools, instructions and order details are made available to the Field Services execution workforce to meet customer requirements timely. The Coordinator/Planner must possess strong planning ability and organizational skills.  This role interacts with end customers so the Field Services coordinator must have strong communication skills. Essential Responsibilities Services Operation and Material Planning Great communication skills Highly Organised Reperoting weekly and monthly Organising travel for the contractors  Preparation of FSR (Field Service Representative) for job regarding safety requirements and necessary equipment  Determining scope of work and scheduling of resources (FSR/equipment/outage) with customer Optimize scheduling of visits on the same/close customer site , and balance visits between urgencies (SLAs) and planned activities Properly prioritize strategic accounts activities and customers under contracts with SLAs Provide remote support to FSRs Place Orders for Spare parts, material and subcontracting Key Success Factors Very high customer focus and relationship Education & Skills: Minimum 2 years experience in Planning & Organization  MS Office Applications Excellent analytic skills, Self starter, Quick learner, Good public speaking and interpersonal