Job 1000 van 1000

Location

Lewisham
South East England
United Kingdom

Date Published:

2024-04-27

Online to:

2024-06-26
Pound 25.00 Hour

Benefit Assessment Officer

Benefit Assessment Officer Lewisham - Hyrbid Job Role Ensure benefit claims are processed efficiently and effectively and in accordance with regulations and agreed procedures including awards of discretionary housing payments. Deal with enquiries promptly in writing, by telephone call or on-line. Provide effective advice including budgetary support to customers to ensure awareness of welfare reform and prevention of homelessness. Ensure overpayments are correctly identified and classified for subsidy purposes and action is taken in accordance with agreed procedures. Take positive action to promote the take up of benefits where appropriate and help to participate in outreach work eg customer surgeries. Liaise with all sections of the Customer Services Directorate and other relevant departments of the council. Have contact with elected Members as required

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