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Administrator Assistant


We are currently recruiting for an Administrator on behalf of one of our clients on a permanent basis in Darlington

The role will report to the PA/Secretary, and you will be involved in providing administrative support to clients and all departments across the partnership to ensure a professional, consistent, and excellent administration service is provided to all stakeholders.

A typical day in the life of an Administrator Assistant:

  • Answer incoming calls, directing the calls as appropriate and taking and passing on messages to the relevant person if the call cannot be answered
  • Meet and greet clients on arrival
  • Make refreshments for visitors, order lunches, clear crockery from meeting rooms after use, and wipe the tables down
  • Scan incoming and outgoing post, filing , and distribute incoming post to the relevant department
  • Assist with kitchen duties as required
  • Prepare and frank outgoing post
  • Accept deliveries, put stock away, and liaise with the relevant department as required
  • Undertake administration tasks including producing letters, arranging meetings, booking meeting rooms, scanning correspondence including books and records, and binding documents
  • Undertake portal publishing, chasing any outstanding portal documents, scanning and ensuring all relevant documents are filed appropriately, and assisting with any portal queries
  • Send bank letter requests and client-verified transaction requests
  • Send Confirmation statement cover letters
  • Complete large mail merges as required


What are we looking for:

  • Proven administration experience
  • Exceptional organisational skills
  • Have excellent written and verbal communication skills and be confident speaking to clients and colleagues face to face, over the telephone, and by email
  • The ability to check work for accuracy and have good attention to detail
  • Be able to demonstrate your initiative to solve problems
  • Be flexible and proactive in managing multiple priorities
  • Excellent IT skills, including working knowledge of Outlook, Word, and Excel

Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement.

As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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