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Senior Sales Administrator


Senior Sales Administrator
Kettering
Hours - Monday to Friday 37.5 hrs
Salary - 27-29k plus benefits - pension, healthcare, gym membership etc

Our client, a leading company in their field are recruiting a Senior Sales Administrator to join their team at their Kettering office. The successful candidate will play a crucial role in managing sales enquiries, processing orders, and maintaining strong customer relationships.

Responsibilities:

  • Gain comprehensive knowledge of the company's products, including in-house manufactured products.
  • Handle sales enquiries from existing customers and new prospects, providing advice on appropriate solutions and preparing written quotations using the company's CRM system.
  • Proactively follow up on all quotations to maximise business opportunities.
  • Plan and prioritise sales activities effectively using the CRM system.
  • Arrange and conduct customer site visits to foster relationships and explore additional business opportunities, primarily with local companies.
  • Process sales orders and raise purchase orders accurately and efficiently.
  • Maintain and update the contact database to facilitate effective account management and targeted marketing efforts.
  • Monitor and ensure stock levels for relevant items are maintained.
  • Assist the Systems team in preparing quotations.
  • Participate in training new staff members.
  • Log non-conformances as necessary and ensure customer satisfaction.
  • Provide backup support to the sales office manager when required.
Skills / Qualifications:

  • Strong work ethic and commitment to delivering excellent customer service.
  • Excellent verbal and written communication skills.
  • Professional demeanour in all customer interactions.
  • Ability to quickly grasp complex technical and IT products.
  • Strong multitasking abilities and ability to work well under pressure.
  • Familiarity with Microsoft Office and CRM systems preferred.
  • Experience in purchasing is advantageous.
  • Proficiency in spreadsheet software, particularly Excel.
Experience Requirements:

  • Minimum of 3 years' experience in sales administration.
Hours / Holidays:

  • 37.5 hours per week on site at Kettering office.
  • Monday to Thursday: 9.00 to 17.30, Friday: 8.30 to 17.00.
  • 28 days holiday including bank holidays, increasing by 1 day per year of service up to a maximum of 33 days
If interested, please apply here or call Kim in our Kettering branch to discuss further.

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