IT Support Technician

We're working with a leading local organization in the legal sector, dedicated to delivering outstanding legal services to its clients. With a focus on excellence and innovation, our client strives to provide top-notch solutions to meet their clients' needs. They prioritise cultivating a warm and welcoming environment for their colleagues, having a great reputation locally for being a super place to work.

IT Support Technician
Durham/Onsite
20,000 - 30,000 (DOE)

Day-to-Day:

• Support the internal hardware and software - maintenance, repairs, troubleshooting, etc.
• Provide 1st and 2nd line support for all IT-related issues.
• Diagnose and resolve issues via the helpdesk system.
• Assist with hardware and software installations for new users/system upgrades.
• Administer user accounts, passwords, email accounts, and security access for staff.
• Create and maintain documentation.
• Support the wider tech team with both tickets and project work.

Tech Stack:

• Active Directory
• Windows Server
• Office 365
• Hardware

Company Benefits:

• Company Pension
• A total of 32 days of paid annual leave + your birthday off!
• Office shutdown over Christmas
• Private healthcare
• Social events for the team

If you're interested in learning more about this exciting opportunity or would like to apply, please hit apply now. For any queries or further information, feel free to reach out to me on 0191. 249. 3639 or via email at (url removed).

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.