IT Application Support Specialist - GBP 30000

Job Role: IT Application Support Specialist Location: Shrewsbury Salary: Up to £30k My client are a huge Law Firm who are continuing to invest in its IT for consistent, high-quality systems and services. The Legal Applications Specialist provides expert support on key business applications, ensuring responsiveness and professionalism. Travel may be required. Key Tasks and Responsibilities: * Specialize in the firm's legal application suite, addressing incidents promptly. * Collaborate with stakeholders to meet evolving application needs. * Provide training on legal applications and improve practices. * Document applications and comply with IT management processes. * Stay updated on technical developments and maintain service quality. * Ensure data protection compliance and maintain information security. * Act as an ambassador for IT Service, fostering positive relationships. * Provide support within the department as needed. Technical requirements: * ITIL Foundation * Microsoft Office applications * Windows Server/Exchange * VMware * Citrix * Active Directory, * DNS, DHCP, TCP/IP Desireable skills : Legal applications : * Practice Evolve * IManage * Intapp * Laserforms * Bighand * Zylpha * Litera Excellent interpersonal communication skills are essential, with the ability to build and maintain relationships with stakeholders at all levels of the business. If you think you could be a good fit for the role, either apply directly or send your full CV to Connor . Thomas @ intechnologygroup . com. ITIL - Office 365 - Windows - Servers - Exchange - Vmware - Citrix - Active Directory - DNS - DHCP - TCP/IP. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy