Senior Operations Manager - Extra Care Services

Senior Operations Manager - Extra Care Services Up to £65,000 Tower Hamlets & Wandsworth, Greater London My client is looking for a well-organized, professional and proactive individual to joi their senior management team. You will lead and manage the delivery of high quality care and support to people living in Extra Care services in Tower Hamlets and Wandsworth. You will be over seeing 7 Extra Care Services. The role: * Contract management and compliance * All aspects of quality assurance and monitoring * Driving service improvements * Ensuring provision of varied and vibrant activities at all services * Producing reports and collating data against KPIs * Performance management of the Registered Managers/Senior Team * Recruitment and selection of staff * Disciplinary and grievance management * Investigation and follow up of concerns, complaints and suggestions * Assessment and allocation of new service users * Partnership working Required: * 4 years supervisory/management experience in health or social care services involving the care and support of older people and adults with a range of support needs. * Knowledge and understanding of dementia and common health related needs. * Driving license This is a fantastic opportunity to join a business, that values its staff and offers quality career to service users. For more information, please call Rhys Jones in the Safehands Cheltenham office