Loans Administrator

JOB DESCRIPTION Loans Underwriting Administrator Responsible for: Administration of loan applications and completions • Input loan applications to the internal processing system liaising with customers and brokers to obtain any missing documentation. • Organise the property valuation process including liaising with the valuers to provide any necessary additional information. • Ensure that all documents received including reports are attached to the appropriate cases in preparation for the underwriting process. • Action items of incoming post where appropriate, for example acknowledging offers. • Carry out related searches eg land registry and credit checks as appropriate. • Carry out initial searches and send out initial letters requesting information required on Post Contract Variation e.g. conduct of account, hold codes/notes on account. • Despatch mortgage offers and solicitors instructions, if applicable, following approval. • Respond to customer, intermediary or solicitor enquiries by email or telephone, in liaison with the New Business department as appropriate. • Support the Completions Officer with the administration of mortgage officers following the underwriting process. • Conduct the administration for any post contract variations including issuing any documentation to customers and updating internal systems. Key skills: • Excellent communication skills both written and verbal • An ability to build and maintain relationships both internally and with external parties. • Accurate and efficient administration skills • The flexibility to move between different tasks and systems quickly and effectively. • Good teamworking abilities • The initiative to work on your own and manage your own workload