Customer Service Representative
Cardiff
GBP22,000
The Customer Service Representative team manages customer contacts both offline via telephone and online via email and live chat servicing client and business partner products. Customer contacts range from general product and website queries to the processing of midterm adjustments on existing policies within our regulatory guidelines and client service agreements.
Key Responsibilities:
The Customer Service Representative is responsible for the following:
Person Specification:
To qualify for the role, the following are required:
Hours:
The Customer Service department operates 37.5 hours per week, and the Call Centre is open during the following hours:
Shift patterns are to be worked, with time off in lieu.
If you think you have the relevant experience, please APPLY today or send a copy of your CV to (url removed)