Retail Team Member - Ross on Wye

Job Title: Retail Team Member
Department: Retail
Reporting to: Shop Manager/Regional Manager
Location: Ross-on-Wye

Your Role:
A Retail Team Member with BoyleSports is the first point of contact for our customers in-store. The day-to-day role would be to assist the Shop Manager and team with the running of the branch. You will prepare the shop for the day ahead, hanging papers and stocking coupons, slips and pens, you will ensure high standards are maintained throughout the day all the while taking and paying out bets and delivering excellent customer service. You will be given the tools to expand your knowledge base on all things sports and betting-related.
You will need to be a people person with enthusiasm and drive to progress to the Manager level and beyond .
Key Responsibilities:
Assist the Manager with the day-to-day running of the business
Accept bets as per procedure and in a timely manner.
Accurately process bets through the EPOS System.
Ensure that all procedures are followed.
Cash management.
Keep shop standards to a high quality.
Adhere to Social Responsibility duties.

Requirements:
Must be over the age of 18.
A drive for creating customer relationships.
A strong eye for detail.
Be adaptable and have the ability to react quickly.
Be flexible as our business operates 7 days a week.
Strong communication skills.

Training & Development
In BoyleSports we take pride in our staff, and we want to help encourage their professional development. Within the company, we offer two routes to progression.
The traditional route is to progress on to Trainee Assistant Manager and begin your journey towards management. Training is delivered on the job with the support of our training and development team.
We also recognize that our Retail Team Members become product experts and the experience and knowledge gained in our retail branches is invaluable across our business. Many of our Retail colleagues have progressed on to roles within our Trading, Marketing, HR, IT Departments and more, in our Dundalk HQ or our Gibraltar and Manila offices.
Staff Benefits
Flexible work patterns. Ideal for those looking for either part-time or full-time employment. Work with us and we will work with you.
Life Assurance Scheme
Pension contribution is matched to 4%
Bike-to-work scheme
Staff competitions
Savings scheme
Staff bonuses and incentives
Employee Assistance Program
Refer a Friend Scheme
Wedding and Baby Gifts
Many opportunities for career progression

BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
IND1

Job Type: Part-time

Pay: From GBP12.00 per hour

Expected hours: 16 - 24 per week

Application question(s):
Are you over the age of 18?
Are you available to work evenings and weekends?
Are you currently residing on the Isle of Man?

Work Location: In person