Telesales

Role

Telesales Executive/Team Leader

About Us

We are a managed service IT provider and IT Consultancy providing managed IT support to small and medium businesses. We are aiming to reach out to a wider audience as part of this role and create a national presence in the longer term. We are established and have the support of our larger group company to allow us to achieve these goals with our committed and IT-crazy team. The products and services we sell are undoubtedly comprehensive and competitive in the national market and feedback tells us our back-office team is delivering outstanding service ensuring the story we tell is backed up by evidence and testimonials.

The Telesales Job

This is a full-time office-based position with working hours of Monday to Friday 08.00 to 4.30. Salary is negotiable depending on experience up to GBP23,000 with an OTE and uncapped of a further GBP4000 per annum.

Its an exciting opportunity for an experienced Telesales Executive looking to take the next step as we are hoping the right individual can come on board and find success in the short term, with a view to help develop and lead a Telesales team over the following years which will be essential to us reaching our targets and aspirations as a wider business. You will play an integral part in the company's growth plan and have the opportunity to build a career for the future.

Your primary role will involve calling and engaging new leads, understanding if they require IT support of any form and booking a meeting for it to be discussed in deeper detail.

Telesales Main Duties

• Calling New Contacts.
• Updating and using CRM to prospect effectively.
• Building a pipeline of contacts of warmer calls.
• Setting appointments for the Sales Director.
• Achieving KPIs of 15 Calls per hour minimum.
• Achieving KPIs for appointments booked of 2 meetings per week.
• Going the extra mile attitude.
• Work closely with the sales director to improve upon and create increased opportunities.

Telesales Skills

• Previous Telesales experience (Technology Sector a bonus but not essential).
• Good Microsoft Office Skills.
• Confident and polite telephone manner.
• Ability to adapt to a changing conversation.
• Happy to speak to all levels within a business environment.
• Ability to work autonomously. Self-motivated and Driven.
• Tenacious and Resilient.

Company Benefits

• Uncapped commission.
• GBP15 per meeting booked.
• GBP250 per successful meeting outcome.
• Company Pension Scheme.
• 25 Days Paid Holiday per year plus public holidays.
• Free Parking.
• Breakfast Morning Fridays.
• Early Finish Fridays.
• Quarterly success meetings offsite with our larger group team.