Conveyancer

Our client is an award-winning next generation property marketplace (one stop shop housing ecosystem). They are a market disruptor enabling home movers to conduct an end-to-end property transaction via a single platform. The platform makes transactions faster, more assured and allows customers to have greater control over their transactions. The goal is to challenge market norms and to reshape the property industry to better reflect the consumer demands of the 21st century. They are growing as a business and as such are seeking entrepreneurial and collaborative individuals who are simplifiers! They need people to help work towards their mission of revolutionizing home moving. Our client achieved Gold for the Best Use of Digital in Property market and won the title of the Most Innovative company in 2021 Best Business Awards in the UK. Roles and Responsibilities • To run and manage a suitably sized caseload, subject to seasonality and continuing review of capacity both individually and across the department, with use of an assistant. • Ensure all activity within the team is completed in accordance with strict deadlines and in line with set KPIs and SLAs. • To meet all individual targets and objectives including, but not limited to, target number of completions per month. • Attend dedicated training sessions, 121s, performance reviews, and team meetings. • To communicate with clients over the telephone, email and in face-to-face meetings. • To communicate with other solicitors and professional organisations over the telephone, by e-mail and correspondence. • To update all panel members / stakeholders within the business and within the referral businesses with whom we deal. • Be able to deal with and work within referrers SLAs and meet their requirements / panel requirements. • Utilise the in-house bespoke case management system in accordance with firm protocols. • To be a role model for those around you in both file management, actions and behaviour. • To provide the highest level of customer service to clients at all times. • Utilise the in-house bespoke case management system in accordance with firm protocols. • To carry out such other functions or tasks as required from time to time by the Senior Conveyancing Manager or other members of the firm’s Senior Management Team. Person Specification • Minimum 2 – 4 years’ post-qualification experience (PQE) in a prior conveyancing role • Confident in dealing with leasehold, new build and shared ownership sale and purchases. • Must have used Case Management Systems, Land Registry Portal, Online SDLT and have experience in updating panel websites. • Must be able to demonstrate technical ability in conveyancing transactions in addition to comprehensive knowledge, understanding and compliance with anti-money laundering legislation, CQS requirements and overall SRA compliance obligations. • Excellent time management and organisational skills, with a proven track record in meeting deadlines. • A proven track record in achieving individual targets and objectives, and in meeting business KPIs and SLAs. • Ability to work using own initiative. • Thrives in fast-paced environments and demonstrates a bias for action with an ability to multi-task and pivot while working on varying deadlines & scopes. • Expert communicator (both written and verbal) and collaborator, with exceptional client care skills. • An incredible eye for detail with an ability to think outside the box. • A modern approach to conveyancing, and in particular its process driven, proactive, risk-based requirements. • Competent use of MS365 including Excel, Outlook, and Teams required