Account Manager

Goldmine Account Manager – 12-Month FTC Maternity Cover We are seeking an experienced Account Manager to join our Goldmine services team on a 12-month fixed-term contract with an immediate start required. Reporting to the Head of Department & Goldmine Manager, you will coordinate and deliver specific clients’ email marketing campaigns from beginning to end. If you are looking for a client-facing role in an exciting, fast-moving Global media business and you enjoy working as part of a team then read on! You will work with multiple accounts at a strategic level; planning and advising on their email marketing strategy and establishing their needs. Including, but not limited to: -Establishing objectives. -Content approval. -Workflows & set up – consulting on email best practices solutions and execution. -End of campaign & KPI reports. Day-to-day you will manage campaign processes & strategies for multiple clients at a time, so being highly organised and having great attention to detail is required. As this is a client-facing role, building & maintaining strong relationships is essential, both virtually and in-person, so travel to central London and beyond is expected. What you’ll be doing: -Manage multiple accounts and campaigns. -Build strong relationships and confidently liaise with clients (both virtually, over the phone, and in-person) across multiple touch points, including frequent campaign updates, KPI reports, optimisation suggestions & strategy recommendations. -Manage own client base in an organised and proactive manner, keeping on top of client spend, frequency, and credit. -Maintain and update the communal scheduling system. -Work closely with Sales to drive client retention, bespoke campaign strategies and upsell opportunities. What we’re looking for: -Relevant experience in a client-facing or account management position. -Good MS Office skills. -Excellent communication skills both client-facing and with colleagues. -Strong organisational skills and attention to detail. -Excellent time management. -A background/knowledge in the Asset Management industry is desirable but not essential. -Available to start immediately. Meet Citywire  We cover - and connect - all sides of the $100 trillion global asset management industry - through our news, events and insights.  At Citywire, we uphold a culture rooted in honesty, integrity, and fairness, where every voice is valued and heard. Our culture promotes constructive dialogue and collaboration on a global scale.  Join the team at the forefront of the global asset management industry. Our perks: -Generous holiday entitlement: Start with 25 days per annum, increasing to 28 days after three years' service, and 30 days after five years' service, in addition to bank holidays. -Flexible working options. -£480 annual allowance for well-being activities or gym memberships, with assistance available for monthly or annual costs. -Eye-test and glasses allowance. -Competitive private pension scheme. -Critical illness cover and group life assurance from day one of employment. -Well-being support: Access to an independent Employee Assistance Programme, available 24/7. -Cycle to work scheme and annual travel card loans. -Techscheme: Purchase the latest tech through our employer scheme, spreading the cost over 12 months with National Insurance savings. -After two years of continuous service, access group income protection, private medical, and dental insurance. Citywire is an equal opportunities employer