Logistics / Customer Analyst

We have an exciting opportunity for a Logistics and Customer Analyst due to an internal promotion. This role offers a unique blend of responsibilities, encompassing both customer logistics activities and a sales/commercial component involving cost analysis and quotation preparation for customers. We are a fast paced, dynamic manufacturing environment, and we put a tremendous amount of value on our people, and always strive to develop and promote Commutable from: Birmingham, Sutton Coldfield, West Bromwich, Dudley, Quinton, Stourbridge, Solihull, Walsall, Aldridge, Aston and Halesowen BENEFITS FOR LOGISTICS / CUSTOMER ANALYST * £27,000 * Work- place pension * 1pm finish on Fridays * Plenty of on-site parking * Superb long-term prospects available * Pleasant, friendly working environment MAIN DUTIES * Manage day-to-day customer logistics operations. * Ensure timely and accurate order processing, shipment tracking, and delivery coordination. * Address customer inquiries and resolve issues related to logistics and deliveries. * Collaborate with cross-functional teams to optimize supply chain processes and improve customer satisfaction. * Perform cost analysis and pricing calculations. * Prepare and provide quotations to customers in a timely manner. * Identify opportunities for cost savings and process improvements. * Work closely with the sales team to support business development efforts. REQURIEMENTS * Previous experience in logistics and customer service is preferred. * Strong analytical skills with the ability to perform cost analysis. * Excellent communication and interpersonal skills. * Detail-oriented with a focus on accuracy. * Proficiency in relevant software and tools. * Ability to work collaboratively in a dynamic team environment. If you are a motivated and analytical professional who thrives in a dynamic work environment, we encourage you to apply for this challenging Logistics and Customer Analyst role. Join us, and be part of a company dedicated to delivering top-notch service to our customers. Please submit your resume to be considered for this position. We look forward to welcoming a new member to our team! Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or submit your CV by clicking APPLY and I will be in touch. Probe Technical Recruitment, providing Technical Engineering Recruitment Support since 1994