Operations Support Administrator

Our client is seeking a full time Administrator to work remotely as a Operations Support Administrator. The Job: Working within a central team of skilled administrators and technical specialists, the Operations Support Unit’s function is to drive operational excellence and efficiency. Operations Support Administrators are integral to the smooth operation of the business services. This role involves regular coordination across various departments and completing a range of tasks essential for effective management. The ideal candidate will possess a versatile skill set, capable of handling diverse responsibilities. These may include drafting client-facing documentation, performing activities in the ERP system relating to invoicing, budgeting, procurement, and other ad hoc administrative tasks. Responsibilities: * Set up new projects and process change orders and amendments for projects within the ERP and SharePoint systems. * Assist Accounting with building details for client invoices in the ERP system. * Draft client-facing documents and maintain various trackers, as approved by Associate Director, Operations Support Unit. * Generate, maintain and submit reports to the Commercial and Operations Leadership teams, or their designees, to evaluate business performance. * Create and process various records in the ERP and QMS systems, including associated administrative tasks. * Ensure daily tasks are performed in compliance with established Standard Operating Procedures, adhering to guidelines. * Meet established timelines and SLA’s for completion of all activities. * Perform other duties as required. Qualifications, Experience and Skills Required Essential: * Minimum 3 years working in Commercial Administration. * Demonstrated experience working with project or organisation budgets. * A-Level education (or equivalent) as a minimum. * Strong organisational skills with multi-tasking capabilities. * Proficient in Microsoft Office applications (Word, Excel, Outlook). * Ability to consider the bigger picture – i.e., not just the task in isolation, but holistically. * Comfortable liaising with all levels of hierarchy within the business. * Effective communication skills (written / oral / active listening, etc. * Attention to detail and statistical aptitude. * Demonstrated proficiency working independently and collaborating as part of a team. * Possess flexible, enthusiastic, and highly motivated attitude to work. Desirable: ·Experience within the pharmaceutical industry and familiarity with clinical trials. * Advanced Excel skills (conditional formatting, hyper-linking, etc.). * Ability to interpret and apply Good Manufacturing Practices (GMP) and Good Clinical Practices (GCP) guidelines. * Experience with collaboration tools (SharePoint, Dropbox, etc.)