Client Relationship Assistant

Job Title:          Client Relationship Assistant Sector:             Legal Practice Location:         Edgbaston, Birmingham Salary              Circa £24k (Neg) – Hours: 9.00am – 5.00pm Mon-Fri Benefits           Pension Scheme, Health cash plan, personal development plans, paid professional subscriptions, wellbeing services, 33 days' paid leave per year, Social Events. The company This major law firm offers a range of legal Services for businesses and individuals and have multiple sites.  They have been established for over 35 years and operate out of 14 offices throughout the Midlands.  They provide themselves on being able to simplify legal issues no matter how complex and offer clear, practical advice in order to achieve the best outcome for their clients.  They have a team of experts in housing & property, conveyancing, family, wills & probate, employment, and litigation as well as commercial law Typical responsibilities Providing full support to the Conveyancing department to enable them to operate efficiently. Preparing correspondence using a case management system. Attending to clients both on the telephone and in person. Administering filing systems which will include daily filing and the opening, closing, storage and retrieval of client files. Maintaining good relationships with new business introducers. Guiding clients with the initial first steps of their move. Preparing mail and enclosures for dispatch. Arranging the scanning and photocopying of paperwork. About the Person: Ideally possess a background in Customer Service and an understanding of legal services Possess a high level of accuracy. Have a good telephone manner and be comfortable speaking with clients both on the telephone and in person. Have the ability to work under pressure. Be highly organised, methodical, and adaptable. A desire to progress within the new business department. If you are ready to explore if this could be the exciting career journey you have been waiting for, then reach out to Zandy Houghton at Winner Recruitment head office for an informal discussion or click the Apply Button to get started