Trainee Estate Agent

Trainee Estate Agent Location: Oxted Salary: £22000 - £30000 (OTE), depending on experience Full time (5 days a week including occasional Saturdays (rota system). As a Trainee you will learn to undertake the following key responsibilities: * To register applicants and their property requirements onto the in-house system (Reapit). * To operate an applicant 'hot box’ and to maintain (as a minimum) fortnightly contact with all hot/local applicants and to update their information on the in-house system (Reapit) accordingly. * Arrange viewings and to accompany applicants to vendors’ properties as required, ensuring we obtain feedback and report back to the vendors within 24 hours. * To provide Vendors with updates on a regular basis (in conjunction with branch colleagues) whilst recording all telephone conversations on the in-house system (Reapit). * Identify applicants for mail outs * Organise appointment diaries and instigate an effective reminder system. * Carry out general office duties to maximise departmental efficiency, including obtaining office supplies. * To assist in valuation follow-ups to win new business. * To assist / organise in all aspects of canvassing for new business, canvassing for instructions where possible including database marketing. * Complete all relevant documentation on Financial Service referrals. * Maintain a full and detailed knowledge of current competition and the local market ensuring you are kept informed of changes in relevant legislation. Key Skills * Local knowledge * Team player * Good communications, both written and verbal * Organised and proactive * Personable * Excellent customer service * Willing to learn