External Account Manager- Public Sector

Working within the rapidly growing and successful Public Sector sales team, the ideal candidate will demonstrate a keen understanding of ICT Infrastructure solution sales and posess strong consultative selling skills. To excel in this role you will be an active listener, have a compelling sales personality, and a passion and determination to succeed.

The candidate will be exposed to every element of the sales cycle, including but not limited to:

Lead generation

Opportunity identification

Proposing and presenting the solution

Quotation/proposal creation

Sales negotiation

Closing sales

The successful candidate will be at ease selling autonomously, but also able to work in partnership with key stakeholders and as part of the Government team.

a) Key Objectives:

• Deliver against and exceed sales targets
• Achieve agreed KPI s
• Identify and build effective influence networks
• Promote the Centerprise product and solution portfolio
• Proactively grow and maintain an account base in partnership with Ci s Marketing and Tech Services team
• Manage and maintain performance levels to achieve targets
• Be professional and courteous at all times
• Manage time effectively and productively
• Work effectively as part of the Government Sales team, but also Centerprise as a whole
• Interact and cooperate with all company employees
• Build trust, communicate effectively, drive execution, foster innovation and demonstrate integrity

b) Responsibilities:

• Partner with customers and supplier partners, adding value to their business and solving problems, through technology
• Identify and nurture leads and opportunities using effective and persuasive communication
• Active involvement in company marketing and business generation initiatives
• Maintain accurate records of all sales/prospecting activities using Dynamics CRM
• Deliver lead and opportunity updates via CRM during Friday sales meeting
• Sell consultatively and make recommendations to prospects and clients
• Identify and report any performance issues to allow for prompt remedial action
• Maintain effective communication with existing customers on a regular basis
• Ensure Business Unit Manager and Internal Account Managers receive regular activity updates
• Continually improve knowledge and capabilities to support job function
• Ensure that any hindrances to sales performance are reported and resolved

c) Relationships:

• Report to Business Unit Manager

• Be a productive part of the Ci Public Sector Sales team and Centerprise as a whole

• Collaborate and communicate with all departments and adhere to Company policies/procedures

Qualifications/Experience/Benefits

Essential:

Minimum A-C in GCSE Math and English

An understanding of the latest trends around Public. Private & Hybrid Cloud

Familiarity with on-premise IT Solutions/Services

Previous experience working in a IT sales related role

A passion to learn and understand key IT concepts and trends

Demonstrable sales skills

Previous sales experience making cold and warm calls with confidence and ease

Excellent communication skills (verbal and written)

Able to effectively articulate the Ci value proposition

Building relationships and customer understanding and conversion into sales opportunities

Effective objection handling

The ability to thrive in competitive situations and negotiation

Competent in O365 package i.e. Word, Excel, Powerpoint etc

Desirable:

An understanding of the Public Sector market place

To be able to manage accounts and to create new opportunities

Good general IT knowledge

Good time management and administrative/organisational skills

Benefits:

25 days holiday entitlement rising to 28 days after 5 plus years service

Holiday Purchase Scheme

2 days for personal wellbeing

Company supported CSR Volunteer Day

Pension including option to join Salary Sacrifice/Exchange for Pension scheme (SXP)

Electrical Vehicle Salary Sacrifice Scheme

Death in Service x4 basic salary

Private Medical Insurance available, partially subsidised by Ci

SAGE- Employee Benefits Membership

Corporate gym membership available, partially subsidised by Ci

Salary Sacrifice charity donation scheme

Ci Christmas Savings Club

Ci Lottery

Out of town offices with free parking

Hybrid working arrangement Mon & Fri optional WFH days