Account Co-ordinator

We are working with a fantastic leading supplier business, based near Heanor who are looking for an Account Co-ordinator to join their successful manufacturing company. You will provide excellent customer service and administration skills as part of the busy processing team.

To be considered as the Account Manager, you ll require the following essentials:

• Current or previous experience within a manufacturing environment
• Current or recent experience within a customer service/sales role
• Strong knowledge of MS Office, particularly MS Excel
• Excellent communication skills - written and verbal
• Ability to work to strict deadlines
• Work well under pressure with good attention to detail

The ideal candidate will have proven experience within a customer service & sales role within the manufactauring sector. You will be very organised and have fantastic attention to detail. Experience within an Aerospace and/or automotive industry would be advantageous.

Within the Account Manager position, you ll be:

• Processing orders and invoices on the bespoke system in a timely manner
• Liaising with customers via phone and email
• Answering all calls with a professional manner
• Providing quotes and delivery updates
• Setting up new customer accounts
• Managing customers' accounts within the ERP system
• Handling incoming complaints and dealing with these accordingly
• Handling product & service enquiries
• Working as part of a team & supporting the team & the wider business as required
• Being compliant with Health and Safety Rules/Regulations
• Providing an excellent customer service and a positive attitude at all times
• Carrying out any ad hoc duties as required

Salary & Working Hours

• GBP26,000 GBP30,000 per annum, dependant on experience
• Full time hours, Monday Friday
• Birthday day off
• Casual dress
• Company pension
• Free parking
• Life insurance

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an recruitment agency in relation to this vacancy.

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