Weekend Administrator

Do you have excellent customer service skills and are looking for a weekend job? We have an exciting opportunity for an out-of-hours Weekend Administrator to join Stannah.

As a Weekend Administrator, you will work 14.5 hours a week, between the hours of 06.45 and 22.30pm on a Saturday and Sunday. Bank holidays are shared between the team on a rota basis.

Due to the hours required, this role would not be suitable for a candidate looking to work full-time in another role alongside this position.

We have two fixed term contract positions available: 1x 6 month duration and 1x 12 month duration.

If you're passionate about customer satisfaction and thrive in a fast-paced environment, this is the perfect weekend admin job for you.

Responsibilities:

• Answer phone calls from all customers and
• Handle all queries appropriately.
• Ensure all calls are logged with the relevant information
• Issue engineers with call outs
• Record and distribute sales enquiries
• Take accurate messages and distribute to the relevant people
• General administration

Requirements:

• Previous customer service or administration experience
• Excellent telephone manner
• Administration or customer qualification would be desirable

This is a great opportunity for someone who has previously worked in a call centre or admin position.

Company Information:

Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence.

Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect.

Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!

Benefits Include:

• Competitive Salary, paid on a monthly basis
• Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
• 25 days holiday, plus bank holidays
• Holiday scheme to buy extra days annual leave
• Pension Scheme. Matched contribution/salary sacrifice
• SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
• Life Assurance Scheme
• Long Service award scheme, with holiday benefit
• Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
• Employee Assistance Programme. A workplace initiative to support and enhance well-being
• Enhanced maternity and paternity provision
• Free parking

We reserve the right to close this vacancy early if we receive a high number of applications for the role.

Appropriate right to work must be held by applicants. Sponsorship is not available.