IT Support

The Role: IT Support Technician The Hours: Monday-Friday 09:00am-17:00pm - Location: Brighton Salary: £25,000 - £27,000 My client is looking for an IT Support Technician to work with a fast-growing company based in Brighton. Great career progression. Job role My client is a fast-growing technology company in the security industry that manufactures and supplies an impressive range of electronic access control solutions and software. They sell their solutions to a network of trade partners both in UK and overseas markets who in turn install the products in a wide range of applications including Schools, Colleges, Hospitals, Airports, Ports, factories, offices etc. Their solutions have their own software and hardware and installed in windows environments with MS Access/SQL. The client is looking for a Technical Support Assistant to help handle both client software/hardware support queries as well as in house IT support requirements on a full-time basis. The ideal candidate will have a strong work ethic and will be prepared to work extra time if a critical situation is demanding a resolution. The candidate must have a desire to learn and adapt quickly in a small business environment and willing to put in the time and effort to learn about our solutions backed up by our training. Candidate requirements: * Experience in a customer technical support environment * Knowledge of access control systems * Excellent problem-solving abilities/ Good fault diagnosis skills * Knowledge of Microsoft Windows Operating Systems, Servers etc * IT networks knowledge (TCP/IP) * Experience with MS Access and MS-SQL (Management Studio) Benefits * Holiday: 20 Days holiday + 8 bank holiday * Pension: 3% Employer contribution * Training * Free on-street Parking * Close to Train and Bus routes