Disrepair Support Officer

Client Local Authority in Croydon Job Title Disrepair Support Officer Pay Rate £160 to £200 per day Umbrella depending on skills and experience Hours 36 hours Mon to Fri (09:00:AM - 05:00:PM) Duration 6 Month Contract Location Hybrid Working - 3 days at the (Croydon)office and 2 days at home Description Job Description Reports to Disrepair Manager within busy and high-profile Disrepair Team Managing the Disrepair Mailbox Maintaining the Disrepair Database Processing Disrepair Claims Supporting the management of Claims to ensure a successful outcome Issuing and managing orders in housing management system Processing supplier invoices Monitoring supplier programmes of work and progress of work packages Analysing Disrepair data and generating reports to provide actionable insights Action point taking for team, supplier and other meetings Liaising and collaborating with Disrepair Manager, Disrepair Surveyors and Disrepair Support Officers as well as internal colleagues, such as the Tenancy and Legal teams, as well as external suppliers to deliver an effective and efficient Disrepair service Other reasonable duties and tasks as requiredRole Requirements Disrepair experience preferred, but not required - training will be provided Experience of working in Social Housing sector would be advantageous Excellent communication and customer service skills Excellent administration skills Ability to work under pressure and meet deadlines and targets Proficient in Outlook, Teams and SharePoint and, in particular, ExcelExperience of using housing management systems Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser