Regional Quality Manager - Care Homes

Exciting Opportunity: Service Quality Manager in East of England Gilbert Meher is currently seeking a dedicated Service Quality Manager to join our care home group in the East of England. As a Service Quality Manager, you will play a vital role in ensuring and maintaining high-quality care services across our care homes. Key Responsibilities: Work closely with the operations team, care home managers, and staff to promote a culture of excellence, continuous improvement, and resident satisfaction. Monitor, evaluate, and enhance service quality standards in line with regulatory requirements and company policies. Provide guidance and support to care home managers to ensure compliance and delivery of exceptional care. Travel to all Kingsley Care Homes as required.Reports to: Regional Operations Manager/Operations Director Ideal Candidate Profile: Proven experience in a similar role within the healthcare or care home industry. Sound knowledge of relevant regulatory requirements, including CQC. Strong leadership, communication, and interpersonal skills. Excellent problem-solving and decision-making abilities. Attention to detail and ability to manage multiple priorities effectively. Demonstrated commitment to resident-centered care and continuous improvement. Hold a full UK driving licence.Qualifications: NMC registered nurse with relevant post-registration experience (desirable but not essential).What We Offer: Opportunity to work with a supportive team dedicated to providing exceptional care. Ongoing learning and development opportunities. Supportive procedures and processes to aid your success.Join us in making a positive impact on the lives of our residents and staff. Apply now and be part of our enthusiastic and caring team