Controller/administrator

Are you a proactive and driven individual looking for a new challenge? On behalf of our Client, Kcs is seeking a Hire Controller/Administrator to join a dynamic team. As the main point of contact for our hire desk manager and director, you will play a vital role in our operations. Role Details: - Monday to Friday schedule - Working hours: 8am to 5pm (occasional additional paid hours may be required but will get paid as overtime) - No weekend work required Responsibilities: - Process orders accurately and efficiently using internal systems - Manage on hires, off hires, and exchanges - Generate purchase orders for suppliers - Notify customers of any damages - Handle customer queries via telephone and email - Coordinate with the workshop manager/team to ensure equipment readiness for customer orders - Collaborate with our Liverpool depot to meet customer stock requirements - Cultivate and maintain relationships with new and existing customers Requirements: - Excellent customer service skills - Proficiency in Word, Excel, and Outlook - Experience in the tool/plant/crane/access industry - Possess a valid driving license Benefits: - On-site free parking - Casual dress code - 20 days of annual leave plus bank holidays - Potential for a bonus based on business performance Candidates will be required to provide references from previous jobs. If interested please apply with your CV and we will get in touch ASAP. Alternatively you can contact Marilena on (phone number removed)