Operations Administrator

• Job Type: Full-time, Permanent
• Location: Ipswich
• Salary: Up to GBP27,000 per annum

We are excited to offer the role of Operations Administrator within a thriving family business in Ipswich. This role is not only office-based but also includes managing offsite events, some of which may occur over weekends. It's a fantastic opportunity for an individual who is eager to expand their skill set and take on a variety of responsibilities, all while being supported by experienced department heads.

• Serve as the first point of contact for the business, managing telephone calls, emails, and reception visitors with a welcoming and professional attitude.
• Process and manage customer and website orders, ensuring customers are kept informed and coordinating with production for timely dispatch.
• Organise and communicate with transport services for order delivery, addressing any issues or delays that arise.
• Maintain office supplies, manage filing systems, and perform general administrative tasks to promote office organisation and efficiency.
• Provide support to the directors and assist with various tasks across the business.
• Oversee and update social media accounts, responding to queries promptly and posting company updates.
• Represent the company at tradeshows and customer visits, which will include occasional offsite events and some weekend commitments.

• A proactive self-starter with a creative and solution-oriented mindset.
• Proven experience in customer service and administration.
• A collaborative approach to building relationships and working within a team.
• Exceptional attention to detail.
• Flexibility to attend offsite events, including some that may take place over weekends.

• Competitive salary of up to GBP27,000 per annum.
• Standard working hours from Monday to Friday, 35 hours per week but flexibility will be required when attending events.
• 22 days annual leave plus bank holidays, increasing with length of service.
• Company pension scheme.
• Opportunities for career progression.
• Free onsite parking.
• Inclusive company events.

If you are excited by this role and possess the relevant experience, we encourage you to apply. For more information, please contact the Reed Ipswich office. To apply, submit your CV and a cover letter detailing your suitability for the role of Operations Administrator.