Are you currently working in the IT/Tech Industry and want to utilise your skills? Are you looking for a role where you can add value and progress your career?
If the answer is yes! Then this may be the role for you:
Job Title: First Line Support - Service Desk Analyst
My client is a leading global technology solutions provider, delivering operational excellence and industry-standard practices across various sectors. With over 25 years of expertise, their commitment has made them a trusted partner for clients worldwide. Located in York, they prioritise building strong relationships and fostering a positive work environment.
This position involves owning, assessing, and directing user queries and technical incidents for internal and external customers. The role requires integration into the internal IT processes and support across all divisions to ensure service excellence and customer success.
Responsibilities:
Desirable requirements:
Mandatory requirements:
If this sounds like you, then please contact Natalie on or