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Housekeeper (Permanent) Newmarket


Housekeeper

Permanent

Newmarket

Competitive + benefits

UKME provides a 6-star quality private concierge service to our exclusive clients. We ensure that the properties, we maintain are presented to the highest standard possible. Our clients expect hotel-level dedication to exemplary service, but with a tailor-made personal touch that goes above and beyond.

This is an exciting role for a talented individual who is looking for a new challenge, wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.

We are looking for a Housekeeper to undertake the following duties on a day-to-day basis:

Key Responsibilities:

  • General Housekeeping duties that will include: cleaning, dusting, hoovering, mopping to a high standard
  • Responsible for pre-arrival set-ups, during stay services, departure deep cleaning, low season properties maintenance
  • To attend to client and guest requests promptly and efficiently, ensuring to keep your Supervisor informed of any requests that may require authorisation.
  • To ensure any personal items left in properties are taken care of and ready for the guest to use on their return
  • To be flexible with working rotating shifts including weekends and Bank Holidays
  • To report any maintenance issues within properties to your Supervisor and Property Department
  • To comply with all Health and Safety regulations and be aware of and comply with COSHH rulings
  • To carry out any other reasonable requests specific to the location of work as directed by management

Qualifications / Training

  • Health and safety training
  • Safe handling of hazardous chemicals training

Knowledge/Experience/Skills/Abilities

  • Previous professional housekeeping experience working in private homes or at least 5 star hotels would be helpful, however full training and ongoing support provided
  • The ability to sustain the physical demands of the role
  • Able to speak and understand a high level of English, basic English language skills considered essential
  • Possess a valid UK driver's License

Personal Attributes

  • Hospitality/cleanliness focused
  • Able to work alone and in a team
  • Professional, respectful and discreet, including maintaining confidentiality at all times
  • Friendly and available to provide a 6 star hospitality experience
  • Flexible and adaptable with working shift patterns, particularly during the high season
  • Humble and efficient - taking ownership of the properties and their role within the team
  • Well presented (uniform provided)
  • Own transport preferred

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