Senior Quality Engineer

Job Title: Senior Quality Engineer
Location: Manchester
Duration: Permanent
Salary: 40,000- 45,000 per annum (DOE)

We are currently recruiting for a Senior Quality Engineer for a permanent position working for a large engineering company based in Manchester.

The Senior Quality Engineer is a key member of the Quality Department, facilitating growth and ensuring robust quality controls and activities across our Manchester site.

Key Duties & Responsibilities:
Active involvement in Customer Concerns/Complaints/Queries, driving root cause identification, corrective actions and preventative actions.
Use problem solving techniques to investigate external and internal issues - Root Cause, Corrective & Preventative Actions: Problem solving techniques, internal and supplier issues.
Create visual awareness of quality metrics and communication to the business.
Work with the Quality Manager to develop KPIs to underpin objectives.
Drive activities to meet objectives and communicate & engage effectively to the business.
Devise methodologies for improving process inspection & verification. Work with the Operations team to improve inspection and verification through the use of control plans, visual SOPs, poke yoke, visual standards, quality alerts, gauges and calibration adherence.
Develop and execute a process audit plan. Devise process audit format and plan to engage work force and identify non-conformities.
Implement methodologies for establishing "cost of quality". Scrap, defects, returns, complaints, non-value-added activities. Identify, track and reduce through structured methodologies. Control quarantine levels.
Create and Implement Quality Control Plans with the assistance of all the relevant team members.
Internal Audit: Review the business to ensure adherence to departmental methodologies, processes and procedures. Conduct vertical audits in the business to identify opportunities for improvement.
Ensure timely management of internal and external system and product non-conformities.
Conduct and manage product/process and system audits.
Support and facilitate continuous improvement activities within the site, working cross functionally with other Departments.
Develop and implement significant improvements in department wide processes, procedures and systems.
Support NPI projects as required, working closely with other departments to ensure successful introduction into Production.

Qualifications & Technical Knowledge:
Minimum of 5 years relevant quality experience (with a degree), or 10 years relevant quality experience (without a degree).
Strong experience supporting Quality Management techniques (ISO 9001)
Strong experience of managing Quality System Requirements.
Strong experience within a Customer Facing environment, with knowledge of NCR management and utilisation of a wide range of Quality tools.
Strong understanding of various quality tools and methodologies i.e. PPAP, CAPA methodology, 8D problem solving, 5 Why's, SPC, 6 Sigma (DMAIC), Lean Analysis, Pareto charts and statistical data
Strong problem-solving techniques.
An in depth understanding of the manufacturing process; converting raw materials and components into finished goods.
An understanding of NDT, Chemical and Physical processing, as well as CNC Machining and CMM inspection.
Experience working in a prescriptive working environment; Oil and Gas, Aerospace, Automotive, Nuclear, Project, or Infrastructure.
The ability to communicate clearly, and build relationships with customers, suppliers & internal employees.
Experience utilising Lean Six Sigma techniques and methodology to improve operational performance.
Experience using a Tier Reporting process.
Data driven approach.
Experience operating MRP/ERP systems.
Experience supporting NPI (New Product Introduction) projects.
Strong computer and data collection system literacy, analysis and presentation. Proven presentation skills, including use of common tools such as Microsoft Word, Excel, and PowerPoint.

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