Building Services Team Member

FM Building Services Team Member - Vertas Group Limited

23,283 per annum

Riverside, Lowestoft

37.5 hours per week, 52 weeks per year

Shift work including evenings and weekends

Main Purpose of the Job:

To provide an efficient and effective service in all buildings, promoting the security of all buildings and equipment through the Service Level Agreement

Key Relationships:

FM Building Services Managers

Facilities Management

Vertas Managers and Staff

All Vertas Building Services Team

Internal & External Customers

Contractors

Main Activities and Responsibilities:

• Building Support :

To provide a porterage service to building occupants and respond to ad hoc helpdesk requests

To respond to any calls passed on via the helpdesk and respond promptly when contacted and ensure the job is signed off via the FACTS helpdesk system.

• Security Duties :

To be responsible for opening and locking up all contracted buildings at the start and end of a day.

To check all buildings for any signs of damage and report any problems as appropriate.

Respond appropriately to any alarm problems.

• Conference Support :

To provide effective support to all groups who hire meeting and conference rooms. You will be responsible for confirming requirements with the hirers and ensuring that all rooms are set up as required

Set up Video Conferencing equipment and support users.

You will be responsible for monitoring car parking spaces for visitors and ensuring that car park spaces are not being abused.

• Stock Control :

To regularly check equipment has been logged out and follow up on any discrepancies.

To ensure that all stocks of paper, toners and other consumables are maintained at a suitable level.

• Minor Repairs & Maintenance :

To undertake minor repairs and maintenance and ensure they are carried out under the current Health and Safety regulations.

Level of Autonomy and Decision Making:

To ensure all customers receive a supportive and efficient Vertas business support service.

To provide a proactive security service at all times.

To complete further training in use of the Video Conferencing and new Conference Facility booking systems and all other training that is appropriate to carry out your daily work to health and safety standards and quality assurance.

Other Information

You will be required to undertake shifts rotating each week and will be required to do split shifts to cover sickness and holidays.

You will be required to undertake the 24/7 standby and callout response and coverage on a rota basis (this will require a 20-minute response time)

Unique Selling Points of the Job:

To be part of an exciting new dynamic expanding business.

To work in a friendly team environment

Uniform provided.

Benefits :

Non contractual benefits

Lifeworks high street and online discounts
Company Pension
WeCare 24/7 employee assistance including remote GP and counselling
Mental Health First Aiders
Vertas Finest Recognition Scheme
Annual Making the Difference Awards
Refer a friend rewards
Personal Development opportunities including Aspire to Inspire and self led learning

We want enthusiastic individuals with a positive working attitude to join our team of 4,000 colleagues across the UK. Vertas Group are an inclusive and equal opportunities employer who believe that our people power what we do. We aim to ensure that our workforce reflects the diversity of the communities in which it operates.

If you have a disability or long term illness that otherwise prevents you from meeting any of the essential criteria, please contact us to discuss whether a reasonable adjustment can be made.

This job description is current. It may be amended in any way following consultation with the post holder to take account of changes or anticipated changes in the organisation or management of Vertas Limited.