Motor Insurance Handler

Job Role: Commercial Motor Insurance Handler
Location: Lutterworth
Salary: 28- 30K Per Annum DOE

Benefits: (e.g-Company pension + Company vehicle + Company credit card + Ongoing training + Company uniform + free parking + up to 20 hours overtime a week.)

The Company:

Our client is an insurance company dealing with all insurance needs in the commercial sector and are looking for a Commercial Motor insurance Call handler join the team.

The Candidate:

This is an office-based role, handling telephone renewals, managing client expectations and communications to provide a high level of customer service and dealing with existing client enquiries. The policies dealt with includes Motor Fleet and Commercial Vehicles.

We're looking for candidates who:

Possess excellent communication skills, both verbal and written.

Can handle difficult situations with patience and professionalism.

Demonstrate strong decision-making and analytical abilities.

Job Role Responsibilities:

Conduct thorough "fact-finding" to understand client needs and provide suitable quotations.

Communicate effectively with clients, advising on the best options for price and coverage.

Manage policy renewals and generate new business income.

Handle commercial lines administration tasks and ensure team efficiency.

Essential:

Experience using Acturis

Motor fleet experience