Warehouse Operations Manager

We are currently seeking an experienced Warehouse Operations Manager to join a reputable business based in Doncaster. As Operations Manager, you will play a crucial role in overseeing and optimising the day-to-day operations, ensuring efficiency, productivity, and overall business success. You will be responsible for managing all strategic elements including planning, continuous improvement, technological advancements, setting of KPI s and staffing levels.

You line of Responsibilities:

People management

o Engage and motivate staff

o Maintaining optimum staff levels, workforce not overloaded but no slop

o Team meetings, 121s and appraisals

o Recruitment and onboarding/training

o Performance management

o HR admin contracts, RTW, bonus calculations, disciplinaries

Continuous improvement

o Accuracy reducing errors, right first time

o Quality improving the customer experience

o Productivity streamlining workflow to keep costs in control

o Safety reducing risk of accidents/incidents

o Housekeeping keeping the place presentable

Strategy

o Monthly reporting to the Board

o Yearly Operations Plans

o Scoping and presenting capital project business cases

o Analysing data for trends and improvement opportunities

o Planning for expansion/relocation

Organisation

o Deployment rota ensuring all work is covered, staff have variety, and maximise cross-training

o Process standardisation and maintaining processes

o Replenishment tweaks settings right so that pick faces are kept stocked but not over-stocked

o Pick face tweaks ensuring most popular products are in the best locations

o 5S ensuring work areas are in order and optimised for productivity tools and consumables readily available, sufficient space and flow

Stock

o Detailed understanding of the WMS and product range to be able to thoroughly investigate stock issues, without having to rely on someone else

o Full ownership of stock figure discrepancies, accountable to the Senior Management, and taking actions to prevent recurrence of issues

o Monthly reporting on stock movements backed up with investigation results and preventative actions taken

o Ownership of rolling stock take process, ensuring stock valuations can be relied upon and are up to date

o Identify slow moving and obsolete stock and report to management/sales to move on

Delivery

o Management of own drivers, issue resolution

o Understanding of own van delivery management software, tweaking as needed

o Management of external couriers performance and cost

Compliance

o Work with third-party consultants to maintain H&S compliance

o Ensure MHE is well maintained and staff are trained in safe use

o Plan facility maintenance to keep everything safe and working

o Work on ISO/ESG projects

Requirements

• Ability to remain calm under pressure
• You must have Integrity, honesty and respect
• Good work ethic and a reliable team player
• Prepared to get in early or stay late if needed, and muck in if necessary
• Consistency in keeping procedures alive
• Prioritisation focusing on the greatest constraints and fixing them diligently
• Ownership full personal accountability for everything under their control
• Loyalty backing the business to the staff
• Initiative considering things carefully and presenting them at the right time in a clear way, coming with options for solutions
• Growth mindset the business is growing and improving, accept the pain that comes with this and maintain a positive outlook

Benefits

• Salary- GBP50,000- GBP60,000
• Car Allowance
• Bonus Scheme
• Free food cupboards and fridges
• Team Meal on a Friday lunch
• Hours- 9am- 6.30pm Monday- Friday