Team Leader (Supported Living)

Team Leader (Supported Living)

Wisbech

GBP33,117.96 per annum

Permanent -Full time (37 Hours)

Join Our Team and Make a Difference in Wisbech!

Are you ready to lead and inspire change within the heart of Wisbech? Our clients Team Leader position in their homeless-related service will enable you to lead a team of Community Support Workers helping individuals during periods of crisis. Situated in the market town of Wisbech, you'll find yourself immersed in a community where every action your team take truly makes a difference for your customers.

As the Team Leader, your mission is clear: to enhance the lives of those we support. You'll spearhead their support services, ensuring a consistently high standard of professional help is provided to help their customers to improve their lives during periods of homelessness or crisis delivering a tailored, and customer focused approach.

Why work in Wisbech? Situated close to the riverside this service has good road connections from locations such as March, King's Lynn and Peterborough. With parking available on site you are also minutes from this community focused town centre.

In this role you will have varied duties which include:

• Inspiring and motivating your team to provide a heartfelt service to their customers.
• Ensuring each customer receives support reflective of their needs.
• Promptly addressing safeguarding concerns, complaints, and incidents in accordance with policy.
• Minimising void properties by working with partner agencies to swiftly re-let vacant accommodations.
• Maintaining accurate property/tenancy records
• Collaborating with residents and agencies to ensure tailored support arrangements.

This role represents a good natural progression for individuals already holding experience within supported living at a Team Leader level seeking new challenges, or those wishing to progress towards. Our client will also consider applicants with transferable skills of helping customers with complex needs.

If you're passionate about making a meaningful impact and possess the leadership skills to inspire change, they would love to hear from you!

What you receive from them:

• Up to 26 days annual leave (Pro rata based on contracted hours)
• Life Cover of three times your annual salary (as part of pension scheme membership)
• Membership of our Health Care Cash Plan including Employee Assistance programme and DoctorLine
• Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards
• Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing
• Free Eye Tests
• Free flu vaccinations
• Investment in your personal development through our extensive learning and development opportunities.
• Professional subscription for membership fees relating to your role, paid for by our client
• Family friendly, carers leave plus other paid leave
• Long Service Awards
• Carers Networking Group and resources to support Unpaid Carers

Vetting Requirements

The important things - Our client can only consider applications from candidates who have the right to work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. Original proof must then be provided by day one upon successful candidature).

Naturally working with their customers they would need you to complete a pre-employment check before you join them. This role is conditional upon receipt of two satisfactory references (one from your current employer). Our client would also need you to tell them what you have been up to as a minimum over the past 5 years in terms of employment history. They recognize, welcome and support that everyone's employment history is unique and can be different. This could include carer duties, travel, seeking work, education, employment, training, or volunteering.Our client is committed to safeguarding, promoting the welfare of adults with care and support needs and expect all colleagues and volunteers to share this commitment. This position is subject to a DBS Check.

Equal Opportunities

As an equal opportunities' employer, they are committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

Our client prides themselves on looking after their colleagues and as part of their commitment they are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities.

They aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join their Organization.