Housing Advice and Benefits Team Manager

Grantrow Recruitment are seeking a Housing Advisor and Benefits Team Manager with previous management in housing. Benefits of a Housing Advisor and Benefits Team Manager 20 days annual leave plus bank holidays Company pension Competitive Salary Rewards App Details of a House Advisor and Benefits Team Manager Hours of work: 37 hours - Monday to Friday Pay Rate: £23.55 to 25.13 per hour. Duration: 3 months temp Hybrid- At least 2 days in office. Location: Rugby Responsibilities of a Housing Advisor and Team Manager Reporting to the Chief Officer Communities and Homes, be the operational lead in delivering a continuously improving, creative and empathetic Housing Advice and Benefits Service, which is responsive to the needs of customers and reflective of our corporate values. Be an integral part of the Communities & Homes Management Team and the Council's wider Management Team to help drive continuous improvement in all that we do. Work with a broad range of stakeholders for the prevention and management of homelessness and rough sleeping in the borough. Managing the housing waiting list and allocation of homes (including nominations to Registered Providers) in accordance with the Council's adopted allocations policy. Overseeing the delivery of a compliant and responsive Housing Benefits Service and Council Tax reduction scheme Support the strategic enabling of affordable housing, which meets need. To ensure that complaints, MP and Ombudsman enquiries are responded to in compliance with our service standards and are used as a data source to inform potential service improvements. Take a lead role in creating, delivering and monitoring the implementation of relevant strategies, service plans and service area projects identified in the Corporate Strategy Delivery plan. Effective management of staff, budgets, health and safety and business continuity plans to ensure an efficient and responsive service. Securing, and where required, managing suitable temporary accommodation solutions for service users Identification and pursuance of potential funding opportunities that will help to ensure better outcomes for people who are homeless or at risk of becoming homeless. Supporting the corporate response to government requests for enabling accommodation for people who have been displaced. Ensure accurate and timely completion of consultations, statistical and financial returns, for example, but not exclusively subsidy claims, grant claims. In conjunction with the Housing Services Manager, ensure that there is a robust 24 hour on call rota in place for staff to manage emergency responses. (nb. the bulk of such enquiries can be dealt with by the dedicated Control Centre, but on occasion, they will need additional advice and support. The manager will only be expected to form part of the rota should there be an issue with resilience. Any other reasonable duties, including one-off projects, as requested by the Chief Officer Communities and Homes or the wider Leadership Team, in line with individual skills and knowledge