Smart Hub BMS Desk Technician

Are you an experienced BMS (Building Management System) Technician that's looking for a new and exciting challenge?

If so, we may have a role which is suited to you!

• Salary: 40,000 - 45,000 per annum, depending on experience
• 10% bonus, subject to achievement of targets (historically paid out)
• Car allowance: 5,549 per annum
• 25 days holiday, plus bank holidays
• Group personal pension scheme of matched contributions between 5% and 6%

Arcus FM require a BMS Technician to investigate BMS issues, utilising the Trend 963 portal/vision, KMC and RDM.

The successful candidate within the Arcus FM bureau will provide technical support to customers ranging from Sainsbury's employees to service and maintenance contractors. They will also be responsible for the continual daily technical functions and duties associated with maintaining a web based BMS System.

They will also be required to create innovative reports, suitable for all levels skillsets to fully understand, and produce work requests, whilst initiating follow-ups to ensure timely disposition and close-out of actions.

As well as this, they will also be required to assist the Bureau Manager within the identification of areas for improvement within the Bureau and compile performance reports for contractors and key stakeholders.

The ideal candidate must have experience and knowledge of Trend.

They also ideally have knowledge of BEMS covering various manufacturers including IQ vision, Siemens or Tridium.

Other skills and experience required includes:

• Experience within a professional customer services
• Understanding of FM and support services contracting and performance measurement and monitoring
• Understanding and experience of the retail industry desirable
• Excellent verbal communication skills and good telephone manner
• IT literate with experience of MS Office applications e. Word and Excel
• Excellent administration and time management skills
• Ability to work under pressure and meet tight deadlines
• Prepare, evaluate and send technical reports
• Good HVAC knowledge, knowledge of hot and cold-water systems, knowledge of renewable energy and basic electrical knowledge
• Hold a valid UK driving license

When you join us, you will also receive:

• Life Assurance
• Access to state-of-the-art training academy
• Funded Training Sponsorship Scheme
• Refer a Friend reward scheme
• Cycle to Work Scheme
• Health Cash Plan
• Up to 10% off B&Q/ Trade Point
• 20% off Nuffield Fitness and Wellbeing Centres

Other Information:

• The role will involve working 40 hours per week, Monday to Friday
• You will be required to work 1 in 5 weeks on call
• Beyond the initial few weeks, this role can be fully remote

If you feel you have the skills and experience needed, please submit your application by clicking on the 'apply' button!