Service Advisor

About Bristol Skoda Ever since the automotive industry’s pioneering days, the Škoda brand has been turning out cutting-edge technologies and inventions. Our devotion to refining people-moving technology initially found expression in bicycles, followed by motorcycles and, ultimately, our industry-leading cars. Come with us on an exciting trip down memory lane at Škoda, taking in the company’s foundation in 1895 to the present day, and explore its rich heritage, brimming with history-making cars and intriguing moments. Here at Heritage, you will work side by side with some of the most knowledgeable and passionate individuals the industry has to offer. The Role: This is a customer focused role. You will be providing a professional service to customers whilst their vehicle is with us, and tracking its progress through our workshops. Liaising with colleagues within the workshop and parts department. Providing customers with additional work requirements and costs. Scheduling and recording work whilst maintaining an efficient and courteous manner. The Service Advisor role you will provide exceptional administrative support to the aftersales team by assisting with file auditing, booking services, preparing orders, invoicing and registering new cars. About you You will be a team player with experience within a customers focused role preferably within the automotive or high-end industry but not essential. You will have a flexible and proactive approach with excellent time management and administrative skills. Benefits - Heritage can offer more than just a salary * Competitive Uncapped Bonus Scheme * 30 days annual leave (including Bank Holidays) * Additional days holiday to celebrate your Birthday * Flexible working available with the opportunity to work part-time and job share * Contributory Pension Scheme * Free Eyecare Vouchers * Life Assurance (death in service benefit) 3 x your base annual salary * Employee Assistance Program with access to 24/7 helpline Mental Health Support * Access to our online rewards platform giving you cash back and discounts for multiple retailers including gym membership * Recognition of length of service at your 5, 10, 15, 20, 25 years Anniversary * Free branded uniform for specific roles * Cycle to work scheme * Colleague referral fee of £500 * Staff discounted parts, servicing, and MOT tests * Discounts available to all employees for vehicle & Motorcycle purchases * Discounts available on all branded clothing and merchandise * Brand specific training that works alongside our inhouse training programme to enhance your self-development