Hire Controller

Job Title: Hire Controller Location: Ashington, West Sussex, RH20 2LW (Office Based) Salary: £32,000 per annum, plus bonus Job type: Full Time, Permanent Working Hours: 7.30am - 5.30pm BPH Attachments are the UK's leading Excavator Attachment specialists. We are the sole importer of the PRODEM brand of attachments which are renowned for their quality, durability and cost effectiveness, along with LaBounty Scrap Shears and the Oilquick quick coupler systems. As a family-run company established in the 1970's, we have extensive construction industry experience. We offer nationwide next-day delivery on products in stock, and have a team of specialist engineers who can service and repair all attachments brands. About the Role: We are looking for an experienced Hire Controller to liaise with our national attachment hire depots. Key Duties: * Working alongside head office hire desk and liaising with the depot network for day-to-day duties * Ensuring all hire contract administration is completed in an accurate and timely manner * Diarise day-to-day entries of any "on hires/off hires" and deliveries/collections * Liaise with the workshop staff for any preparation of hire / sale orders, breakdowns or damages * Work with cross-hire suppliers to secure hire/sales opportunities * Build strong customer relationships * Resolve any customer issues * Assist in Transport and logistics * To log all hire enquiries on the CRM and follow up in a timely manner to ensure we secure all business opportunities * General ad-hoc administrative duties About you: Essential Skills: * Previous experience in a hire company essential * Customer focussed * Excellent communication skills * A confident and flexible attitude * Excellent administrative and organisational skills * PC literate - a working knowledge of MS Office and CRM programmes * You will need to adhere to and promote compliance with current H&S legislation and company specific H&S policies Benefits: * Competitive salary * 25 days holiday * Pension scheme Please Note: We are not currently offering sponsorship for this role so you must already possess the right to live and work in the UK in order to be considered. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Hire Desk Administrator, Hire Desk, Hire Coordinator, Hire Admin, Hire Assistant, Admin Executive, Admin Manager, Administrator Support Service Desk Team Leader, Service Desk Consultant, Support Consultant, Customer Support, Customer Service Advisor, Client Services, Desk Support, Customer Service Executive, Helpdesk Support, Client Services Support, may also be considered for this role