Job Title: Visitor Services Manager
Location: Henry Moore Institute, Leeds city centre
Salary: 31,000 per annum + 12.5% pension contribution + Other benefits
Job type: Permanent, Full Time
Working Hours: 35 hours per week including alternate weekends, or as determined by the duty management roster
Closing Date: 10am, Monday 22 April 2024
Interview Date: Thursday 2 May 2024 at Henry Moore Institute, Leeds city centre
This is an exciting opportunity to join in a new role at the Henry Moore Institute, one of the world's leading centres for the study of sculpture, offering a programme of exhibitions that complements and animates a broad range of research activities.
About The Role:
The Visitor Services Manager provides the welcoming public face for all visitors to the Institute and is responsible for the day to day management and development of the Front of House team and oversight of the retail space. Working closely with Programme and Operations colleagues, you will ensure that interpretation information, facilities, staffing and other resources offered are of the highest possible standard and are able to be safely enjoyed by all.
We are looking for a highly organised 'people' person who can lead by example with an exemplary customer welcome and convey a keen interest in the arts, while also helping to deliver a profitable retail operation which contributes to the overall visitor experience.
About you:
Benefits:
Additional Information:
We value a diverse workforce and welcome applications from all sections of the community and under-represented groups.
If you are excited by this opportunity and have the skills and experience we're looking for, then take a look at the application pack on our website where you'll find more information about the job and how to apply.
Please click on the APPLY button to be sent an email with further instructions.
Candidates with the experience of; Head of Visitor Services, Visitor Services Team Leader, Customer Relations Manager, Head of Reception, Retail Manager, Reception Manager, Front of House, Visitor Services Manager, Client relations, Head of Visitor Services, Client Services, Client Relationship Manager, Manager, Line Manager, Visitor Relations Manager, Customer Service Manager, Customer Services Coordinator, Senior Receptionist, Customer Services Supervisor, Senior Tourism & Events Officer will also be considered for this role.