Helpdesk Supervisor

Helpdesk Supervisor - 31,000 - Lewisham

A leading facilities company are on the look for a Helpdesk Supervisor to join their team based in Lewisham. The position is paying 31,000 and this is a fantastic opportunity to join an organisation that prioritises employee growth and progression. Joining a dynamic team, this is an opportunity not to be missed. I have included some key headlines below:

• Helpdesk Supervisor
• Lewisham
• 31,000
• Reporting to the General Manager
• To provide an on-site effective and professional helpdesk service
• Support the helpdesk by receiving calls, logging on to the FM Support System, feeding through to operational staff and reporting back to the end-user/customers.
• Monitor call activity and produce call volume reports
• Provide administrative support to the department including dealing with telephone, written and personal enquiries. Escalate any reported sickness/absence and find cover
• Assist in the preparation of reports and documents as required, maintaining confidentiality at all times.
• Working 40 hours per week from 08:00 to 17:00, Monday to Friday
• Excellent benefits

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