Assistant Property Manager

Assistant Property Manager
Salary: 14,373 pro rata (full-time equivalent 24,500)
Contract: Part-time, Permanent
Working hours: 24 hours per week
Location: Thorn House, 5 Rose Street, Edinburgh EH2 2PR
Start date: March 2024

Interviews will likely take place on or before 13 March 2024. Please submit your application as soon as possible.

The Post
A unique opportunity has arisen for a practical and organised person to work for one of the UK's leading social businesses. The role reports to the Property Manager for Edinburgh and will involve hands-on property maintenance and related administration work.

The Assistant Property Manager is part of the North and Midlands team. You will be based at Thorn House, in Edinburgh.

As well as reporting to the Property Manager, you will network with other colleagues across the Company, including those based in our head office in Oxford, and will participate in the property managers' forum meetings.

Your main duties will involve:
Carrying out basic weekly inspections of properties, including testing of fire systems and procedures and other routine tasks, keeping a clear and accurate record and reporting any issues to the Property Manager
Assisting the Property Manager in ensuring the buildings are safe, pleasant, accessible and that the services are functioning
Assisting the Property Manager in planning and organising routine maintenance of building plant, fabric and systems
Assisting the Property Manager in engaging and managing contractors
Being the main point of contact for tenants' queries in relation to maintenance, establishing and maintaining excellent communication with tenants to ensure their satisfaction with the buildings and services
Carrying out small repairs which do not require specialist training both for the communal areas and for individual tenants
Checking on stocks of cleaning materials, light bulbs, recycling supplies etc, preparing orders and keeping an accurate record on the purchase order sheet
Tidying communal areas and arranging furniture in meeting rooms
Changing communal light bulbs
Carrying out some cleaning and porter duties
Ensuring waste and recycling are managed efficiently within the centres
Other areas in which you will be required to work include;
Collecting regular data for the head office (such as meter readings)
Providing information to the Property Manager for recharges to tenants and to help with credit control
Attending and contributing to meetings of the Region's property management team
Making suggestions on how to improve management and delivery of maintenance and services to tenants and improve the company's social and environmental objectives
Assisting the IT department with setting up and managing phone systems and simple computer networks
Any other reasonable task commensurate with the role

You will maintain a professional standard of presentation and communication with colleagues and tenants at all times.

Person Specification
This is a busy, demanding and 'hands-on' role that will require someone who is organised, enthusiastic, confident and a problem solver. You will need:

This is a busy, demanding and 'hands-on' role that will require someone who is organised, enthusiastic, confident and a problem solver. You will need:

Previous experience of working in a similar role - for example as a maintenance officer in the public or private property sector or a school caretaker
To be trustworthy and able to establish a good rapport with tenants and team members
To be able to prioritise your work, multi-task and remain flexible
To be able to act quickly and effectively, often on own initiative and sometimes under pressure
Basic DIY skills and experience
To be committed to providing a good service to our tenants
To be a good communicator, both orally and in writing
To be comfortable using Microsoft Office software, including Excel
To be able to work successfully both independently and in a team
To be committed to social and environmental issues

Contractual Details

This is a permanent contract with a three-month probationary period. The post is part-time working
24 hours a week over four days. Hours to be worked flexibly between 8 am - 6 pm,
Monday to Friday. Occasional work outside these hours will be required.

The salary will be 14,373 pro rata (full-time equivalent 24,500) a year depending on skills and experience. The role is based in Thorn House.

Benefits include 25 days holiday entitlement, in addition to all public bank holidays. We offer a 3% to 7% company contribution to a pension, life insurance, a free company bicycle scheme with bicycle maintenance costs, season ticket loans, interest-free personal loans, as well as other benefits.

Click Apply to be emailed information about how to complete your application.