Programme Manager

Programme Manager – Retrofit Advice Programme * £40,000 - £45,000 per annum (depending on experience) * Fixed term until 30 April 2025 (with the possibility of extension) * Full-time (see 'Flexible working') * Home Based - Northeast of England region only. * Closing Date: 12 April 2024 * Position Ref: JW 1185 This Programme Manager role has been created to lead the delivery of an exciting new regional programme in the Northeast of England to support householders to progress with domestic energy retrofit. Who we are Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero. At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding. Here are some of the benefits we offer: * We offer an outstanding pension scheme including employer contributions of up to 9%, 11% or 13% (age-linked). * Enhanced parental leave. * Private BUPA insurance. * 25 days annual leave plus bank holidays, with service-linked increases as well as three goodwill days over the Christmas period. * Staff wellbeing allowance of up to £25 per month / £300 per year. Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work. The team The energy team’s purpose is to enable households, small businesses, and communities to have affordable energy costs and reduce carbon emissions that contribute to climate change. We provide energy advice services, renewable energy expertise and manage and administer loans and grants for energy saving and low or zero-carbon improvements to homes and businesses on behalf of governments, local authorities, and businesses. We manage programmes across the UK with more being added as we grow in response to demand. We collaborate and support each other, sharing expertise and best practice and innovating to deliver world-class customer experience. Our work is service-focused and seeing the impact we have on the lives of people we support is what brings us to work each day. The role The programme includes a one stop shop (providing digital and telephone-based advice) which will form the central point for domestic retrofit enquiries in the Newcastle, North Tyneside, and Northumberland region. It will also be providing engagement and advice activity at local community level via consortium partners in the wider Northeast region to support householders with domestic retrofit. What you’ll do You will manage the programme to budget, scope and plan in line with agreed methodologies. Working closely with advice centre and marketing and communications colleagues as well as sub-contractors you will lead on the meeting the programme objectives and managing risks. You will also lead, maintain, and develop relationships with funders, key stakeholders and partners, acting as ambassador of Energy Saving Trust values, to build the profile of the programme within the Northeast. Working closely with business development colleagues, you will input into proposals in terms of securing additional income or future work for the programme. What you’ll bring * Significant experience of working in a project or programme management environment, ideally also in the establishment of new projects or programmes. * Demonstrable track record of delivering results in a similar industry. * Strong budget management skills and commercial acumen. * Excellent customer-focused orientation and understanding of key factors affecting customer satisfaction in the delivery of services. * Local area knowledge by either being based in the Newcastle, North Tyneside, or Northumberland area as to the area on a regular basis to represent the programme locally and maintain relationships with key stakeholders. To apply Please click 'apply online' to visit our recruitment portal. We will ask for your personal details, work history and a supporting statement. Applications submitted without a supporting statement will not be considered. Applications submitted via email will not be considered. In your supporting statement please explain how you meet the essential areas in the job description. Applications close 23.59, 12 April 2024. Interviews are intended to be held week commencing 15 April 2024. Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone. If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch. We will do our very best to support you. Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best. We will be happy to discuss this and our blended working model at the interview stage with you. Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK. Diversity and inclusion Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best. We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust. We are a Disability Confident Committed employer and offer guaranteed interviews for disabled applicants who meet the minimum criteria for a role