Income Officer

Income Officer

2 Month Temporary Contract
20 - 25 per hour

Please Note: Individuals must have a valid / clean driving licence, as well as their own vehicle.

As a successful Income Officer, you will be responsible for ensuring our client maximises their income through the effective collection of rent, service charges and other income owed to them by tenants.

Experience:

• Minimum 2 years of experience as Income Officer (including court hearings & evictions).
• Experience effectively liaising and supporting tenants.
• Any experience with the system Microsoft Dynamics would be ideal but not essential.

Responsibilities:

• Effectively reduce all accounts in arrears to meet monthly individual and team targets.
• This will include producing arrears reports, communicating with residents in person/by
• telephone/through correspondence, serving Notices, home visits, providing
• appropriate advice and support to residents to enable them to sustain their tenancies.
• By fully conversant with county court procedures for possession claims including use
• of PCOL. Prepare court documents and paperwork relevant to rent possession cases
• including negotiating cases with residents and other representatives before hearings,
• and presenting cases and associated evidence to the court.
• Deliver an income management service that ensures core business objectives and performance indicators are met alongside a quality resident experience.
  

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Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

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Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.