Regional Sales Manager

Purpose of the Role Managing and develop the regional sales and delivery there of in line with the company Strategy, ensuring a high level of customer satisfaction by exceeding their expectations, with outstanding sales support and service delivery to our customers in the region. This is a field-based role, focused on developing existing FM clients together with generating new business in both FM and End User Clients in the North of England. The specific areas of responsibility are, Service partner development, Service Sales Budget and Service Cost Management, Service KPI monitoring, Contract growth and developing the highest skill and knowledge among the team in the region with support from head office. Key Responsibilities - Working closely with Sales Director, Southwest Regional Manager and Service team to ensure best delivery of contracts. - Propose Region WideSales Plan and Targets in line with Business Objectives - Set out clear action plans including resource planning and monitor progress against milestones. Ensure that the direction, objectives and actions are communicated to the section and are emphasised and updated regularly - Reports on regions sales results monthly - Analyse the regions market trends and discover new opportunities for growth. - Delivering the growth sales plan - Managing a portfolio of accounts to achieve long-term success - Increase sales in new Maintenance, Repair and Installation works - Establish and evolve a team of engineers to support delivery of works to clients. - Resolve escalated technical issues emanating from callouts and reactive jobs, including warranty matters. - Ensure that all time critical processes are being followed by their team. - Ability to review subcontractors and Engineers work quality by attending site visits. - Provide overview of large and/or complex repair jobs, from receipt of order to completion. - Developing positive relationships with clients - Generating new business using existing and potential customer networks - Monitoring sales metrics i.e., monthly/quarterly sales results against targets - Suggesting actionsto improve sales performance and identifying opportunities for growth - Maintaining a high standard of client interaction to ensure consistent client satisfaction - Increasing company market exposure and promoting the business by various means Requirements · Proven experience in Sales Management, Account Management, or similar Sales role · Good technical knowledge of HVAC · Ability to measure and analyse key performance indicators. · Excellent communication and negotiation skills · Ability to deliver an exceptional customer experience · Problem-solving attitude · Able to encourage the willing contribution of a team whilst still maintaining control. · Knowledge of MS Office and Field Service Management Software Prior experience within HVAC industry would be favourable Benefits Salary - £50K-£70k depending on experience Bonus - Generous bonus scheme based on Sales (OTE £30k) Company Car or Car Allowance We also offer a referral scheme of up to £400 per successful referral, soplease get in touch if you know of anyone else seeking a new position