Revenue Manager

Changing lives through travel At G Touring we’re passionate about travel and we love exploring the world with our customers. Our goal is to make a difference in the destinations we travel to and the people that live there. G Touring operates two market leading touring brands, Travelsphere and Just You. Travelsphere has been discovering the world with its customers for nearly 60 years whilst Just You is a dedicated solo brand operating for over 20 years. G Touring is built on the mission of “Changing People’s Lives Through Travel”. G Touring is the touring division of Bruce Poon Tip’s group of companies, which also include G Adventures and Tru Travels. Our mission is to change lives through travel and we do that through our Cares programmes that runs alongside our not-for-profit partner, the Planeterra Foundation to ensure that the communities we visit benefit from tourism. Revenue Manager Location: Market Harborough Working Hours: Full-time permanent role working 37.5 hours per week 09:00 am-17:15 pm Monday to Friday with 45 minute lunch break. Purpose of the Role: Having a key role in the Commercial planning process, this role manages the tour inventory to ensure the maximum margin for each individual tour is achieved, this involves drawing out insights by investigative and exploratory analysis to influence the business to improve performance. In this role you will: Be responsible for supporting maximisation of sales and margin across all product range. Carry out regular capacity reviews, actively looking for opportunities to release more dates, guarantee departures and puts forward any recommendations for cancellations.   Be responsible for updating the inventory system, when a tour is cleared, cancelled or closed. Manage the inventory of flight seats, ensuring the right number of regional flights are sold and do not result in there being spare committed London seats. Work alongside the Aviation team, to ensure the right number of “risk” seats are retained at the final commitment stage based on historical analysis, considering the current ad-hoc price, airline penalties and the financial impact on not keeping seats. Responsible for managing the “on request” bookings and late sales process, reviewing if to accept a single passenger on Travelsphere and ensuring that tours with no flight seats on sale are taken off sale 2 weeks before departure. Play a collaborative role in the commercial planning process, working closely with Aviation, Product and Operations in putting the optimum product and capacity on sale. Collaborate with Product and Aviation to review the best airport gateways, to explore all flight options with the aim to reduce both transfer times and flight costs. Responsible for setting up discounts and removing the discounts at sales levels that have been agreed with the Head of Revenue Management. Review any additional supplements on “on request” bookings, putting forward any recommendations for increasing a selling price, then implementing these increases once approved. Assist in providing tours to Marketing focusing on a mix of tours with committed flight seats left to sell, poorer selling tours, tours that are currently trending and tours where additional passengers create a higher margin. Assist in brochure checking and ensuring the website is up to date and accurate. Carry out regular competitor analysis and bench marking to identify opportunities. Work with the Sales Centre to recommend alternative suitable options for cancelled passengers. Be responsible for producing Management Information to support the decision-making process. To be successful you will: Be analytically minded with the ability to draw insight from data, spot trends, challenge and identify opportunities to maximise revenue and commercial success. Be methodical, accurate and can demonstrate commercial and strategic thinking. Have experience in travel and have a good understanding of the market. Always put the customer at the heart of everything you do. Have a desire to deliver excellence and challenge the “norm”. Be able to manage key stakeholders of all levels effectively. Be solution driven, with a “can do” positive attitude. Be planned and organised and deliver to time and to budget. A role model to others in the business. Be yourself and bring the best version of yourself to work every day. What’s it like to work here? Our culture is more than just some words on paper.  It’s who we are: how we think, what we value and how we behave. It drives us to be better for our customers and our team, and to ensure an inclusive and forward-thinking workplace for all. Why work with us? Be part of something greater than yourself. We’re all about “you” being the best you can be and we want you to be yourself too. You’ll have access to Vocational Learning Support Every year the opportunity of a “Learning Journey” to learn about our holidays and to meet our customers Up to 5 dedicated learning days towards your Vocational Learning or Learning Journey. Freedom to accelerate / drive change. We offer A competitive salary Generous holiday allowance – 25 days plus Public Holidays.  You can also purchase additional leave up to one of your normal working week. We think it’s important that there is always some time for you.  So, every year you will get your birthday as an extra day of paid leave.  Supporting the local community is an important part of our ethos, so we offer you the opportunity to spend one of your normal working days supporting a ‘registered charity’. If you are a care supporter for someone with a long-term illness, we will support you with up to 6 working days per annum in any rolling 12-month period. ‘Cycle to Work Scheme’ Employee Assistance Programme. Life Assurance – 4 times your salary for death in service for your nominated beneficiaries. Holiday discounts for yourself, friends and family Travel industry benefits Opportunity of flexible working, if you want to change your hours for a period of time during your career. Hybrid working - 2 days to work from home. If you think this sounds like the right business for you and fulfill the criteria above, then please click “Apply