Sales and Customer Service Advisor

We are working with an independent and growing business based in Reigate, who are looking for a Sales and Customer Service Advisor to join their team.

As part of your role, you will ensure that customers receive a friendly and professional service at all times, building lasting relationships and securing repeat business.

Duties:

• Listening and documenting customers queries and ensuring this information is passed to Technicians
• Consulting with technical staff and the end customer, about repairs and possible alternatives to expensive work
• Providing the best service and cost quotes to customers, providing less expensive alternatives when possible
• Answering questions about service outcomes
• Scheduling appointments
• Estimating repair costs

Your Experience:

• A friendly and professional communicator
• Enjoy building a rapport with customers and internal staff members
• Confident with face to face and telephone communication
• Excellent attention to detail

Refer a friend and earn up to 500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of 500. Full details can be found on our website.

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.