Disrepair Officer

Role Purpose  Responsible for delivering strategic client side activity for the asset management service, including, quality inspections and performance monitoring, investigating and resolving complex customer complaints, tackling statutory disrepair cases and responding to Ombudsman enquiries relating to the repairs service. Qualified surveyor who is familiar with the Homes (fit for human habitation) act 2018 Responsibilities To provide a comprehensive specialised technical service to ensure that potential disrepairs, statutory nuisance, structural repairs and insurance claims against the councils are dealt with professionally in accordance with procedures. To manage and monitor works in relation to structural, insurance schemes and disrepair procedures. Work with ordering and delivery managers to achieve a level of quality and consistency within the repairs service, agreeing action to improve service delivery. To supervise, provide instructions and guidance to up to 50 internal/external contractor staff, working in a number of dispersed locations, to ensure that work is completed on time, to a high specification and is carried out in accordance with relevant Health and Safety standards. Requirements  Hold a full valid driving licence and have a vehicle plus they need to hold a valid asbestos awareness certificate Duty to Manage Must have experience in disrepair works  Must experience working with housing associations or councils Contract  Initial 3 to 6 month contract with the opportunity to extend PAYE VIA UMBRELLA  Monday to Friday 9am to 5pm  If you are interested in this position and meet the requirements, APPLY NOW