Senior Operations Manager

Senior Operations Manager Retail National 60k

We are looking for 2 x Senior Operations Managers.

One role will focus on Continuous Improvement & Innovation

The other role will focus on Performance & Productivity.

This is a high-impact position as Senior Operations Manager sits in the heart of our supply chain transformation. Reporting into senior leadership, you'll be the driving force behind optimising our end-to-end retail and ecommerce network-making it leaner, smarter, faster , and more resilient.

From short-term tactical improvements to long-term strategic redesigns, you'll lead initiatives that enhance cost-efficiency, service quality, and operational scalability. You'll also be at the forefront of automation and digital innovation , empowering the business to deliver exceptional customer experiences across every channel.

The role as Senior Operations Manager

What you'll do

• Lead strategic improvements across our retail and online supply chain network.
• Develop and deliver cost, speed, and quality optimisation plans.
• Partner with teams across Logistics, IT, Retail, and Procurement.
• Champion innovation through automation, digital tools, and data-led decisions.
• Monitor and report performance, identifying opportunities and delivering results.

What We're Looking For

Experience

• Bachelor's degree in Supply Chain, Engineering, Business, or similar.
• Experience in supply chain performance, planning , or network optimisation .
• Background in retail or FMCG environments, with exposure to both store and online fulfilment.
• Demonstrated success in leading network or operations improvement programmes.

• Strong project leadership, analytical skills, and stakeholder influence.
• Proficiency in Excel and familiarity with tools like SAP, Power BI, or Supply Chain Gur